Artificial intelligence (AI)

Amazon Brings AI Health Assistant To Its Website And App

Amazon has launched a new AI-powered healthcare assistant called Health AI on its website and mobile app,…

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ChatGPT Launches Interactive Visual Tools

OpenAI has introduced a new feature in ChatGPT that allows users to understand maths and science concepts…

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Medical Chatbot Hacked Into Giving Dangerous Advice

Security researchers have demonstrated that a healthcare AI chatbot used in a US medical pilot can be…

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Burger King Deploys AI Headsets to Monitor Staff ‘Friendliness’

Burger King is piloting OpenAI-powered headsets in 500 US restaurants that analyse drive-thru conversations, coach staff in…

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Consumers Still Don’t Trust AI to Handle Customer Service

New research from Pegasystems and YouGov shows that most consumers in the UK and US remain wary…

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ServiceNow AI Resolves 90 Per Cent of IT Tickets

ServiceNow claims its new Autonomous Workforce AI is now resolving more than 90 per cent of targeted…

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Microsoft Copilot Bug Exposes Confidential Emails To AI Tool

A coding error inside Microsoft 365 Copilot briefly allowed the AI tool to read and summarise emails…

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Using Amazon’s Rufus AI Deal Checker

Amazon’s Rufus is a built-in AI shopping assistant that helps you compare products faster and spot whether…

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Spying Concerns Over Ring’s New “Search Party” Feature

Ring’s latest AI-powered tool, designed to help find lost dogs and monitor wildfires, has prompted a backlash…

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AI Burnout Warning

New research suggests that generative AI adoption may actually intensify work patterns and increase burnout risk rather…

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