IT & Security News
Medical Chatbot Hacked Into Giving Dangerous Advice
Security researchers have demonstrated that a healthcare AI chatbot used in a US medical pilot can be manipulated into producing dangerous advice and misleading clinical notes, raising new questions about how safely AI can operate inside real healthcare systems. What Happened? Doctronic is a US telehealth platform built around an AI medical assistant (a medical…
Why OpenAI Has Agreed To Deploy AI Inside Pentagon Systems
OpenAI has reached an agreement with the Pentagon to deploy its AI models inside classified US government systems, highlighting how rapidly artificial intelligence is becoming part of national security infrastructure. Department of Defense? Before getting any further into this new story, it should be noted that, in its public statements, OpenAI refers to the US…
Why Meta Will Allow Rival AI Chatbots On WhatsApp In Europe
Meta has agreed to allow rival AI chatbots to operate on WhatsApp in Europe for the next 12 months, but providers will have to pay a per-message fee to access the platform. Regulatory Pressure The decision follows regulatory pressure from the European Commission, which has been investigating whether Meta unlawfully restricted competition by blocking third-party…
Microsoft Tests Copilot Update That Opens Web Links Inside The App
Microsoft is testing a new Copilot feature in Windows that opens web links directly inside the Copilot app rather than launching the user’s browser, allowing the assistant to display web content alongside AI conversations. A New Way To Browse With Copilot The change is part of an update to the Copilot app for Windows that…
Why Meta Is Being Sued Over AI Smart Glasses
Meta is facing a class action lawsuit in the United States over allegations that its AI-powered smart glasses collected and reviewed sensitive footage in ways users did not reasonably expect, raising new questions about privacy, transparency and the human labour behind modern AI systems. Meta’s Ray-Ban Smart Glasses The product at the centre of the…
Check Which Apps Have Access To Your Google Or Microsoft Account
Many users grant third-party apps access to their Google or Microsoft account and then forget about them, so regularly reviewing and removing unused connections is a simple way to reduce unnecessary access to your business data. Why This Matters Applications often request permission to access email, files, calendars or contacts. Over time these connections accumulate…
AI, Growth, and Jobs, Who Really Benefits?
People love a neat AI story. Either AI will take everyone’s job, or AI will make us all so productive we can retire early and become sourdough influencers. Reality is messier, and much more useful for leaders. A recent piece republished by ScienceAlert makes a strong point: the biggest risk is not mass unemployment, it…
10 Ways to Reduce AI Hallucinations in Your Small Business
It is Monday morning, you are drafting an email to a client, pulling together a proposal, or trying to summarise last week’s meeting notes before the next call. Increasingly, small businesses turn to artificial intelligence as a trusted assistant in moments exactly like this. Tools like ChatGPT, Microsoft Copilot, Google Gemini and Claude are now…
Burger King Deploys AI Headsets to Monitor Staff ‘Friendliness’
Burger King is piloting OpenAI-powered headsets in 500 US restaurants that analyse drive-thru conversations, coach staff in real time and track hospitality signals such as whether employees say “please” and “thank you”. What Is BK Assistant and How Does It Work? The system, known as BK Assistant, sits inside employee headsets and a connected web…
Consumers Still Don’t Trust AI to Handle Customer Service
New research from Pegasystems and YouGov shows that most consumers in the UK and US remain wary of generative AI in customer service, preferring human interaction despite widespread corporate investment in chatbots and automated support. What the Research Found The study, published in February 2026 by Pegasystems Inc., a US-based enterprise AI software company, surveyed…
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