In this tech-insight, we take a brief look at billionaire Elon Musk’s usage of Twitter, how and why he makes such use of the platform, and what Mr Musk’s interactions can teach businesses about using Twitter. Who Is Elon Musk? South African-born, business magnate Elon Musk, is the CEO, early investor and Product Architect of…

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In this article, we look at some of the pop-ups that users find most annoying, some of the issues around them, and how users can minimise the annoyance and interruption from them. Pop Up Ads Pop-up (adverts) refer to online advertising that takes the form of an interruptive graphical user interface display area that suddenly…

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Apple has announced a new ‘Business Essentials’ service that enables small businesses to easily manage every employee’s iPhone, iPad, and Mac. Device Management Solution For Small Businesses Aimed at business with up to 500 employees, Apple says that ‘Business Essentials’ has been designed to make it easy to manage every aspect of the Apple devices…

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In this article, we look at whether there is evidence to suggest that people lie more online, and what the message is for businesses.  Lying  Just 3 years after the World Wide Web was introduced to the public domain, a report was published by University of Virginia psychologist Bella M. DePaulo (DePaulo, Kashy, Kirkendol, Wyer, and Epstein) which revealed that most people,…

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Facebook/Meta has announced that it is integrating Workplace with Microsoft’s collaboration app Teams to enable users to share information more easily between the two platforms. What Is Workplace? First announced in 2016, originally Facebook’s internal messaging board, and formerly known as ‘Facebook At Work’, Workplace is the work-focused version of Facebook’s social app. The app…

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Research by Zen Internet has revealed that hybrid working is causing businesses to question whether they now need enough on-premise tech infrastructure to support a full capacity office. Most Business Have Hybrid Working Plan The research conducted by Vanson Bourne on behalf of Zen Internet showed that 93 per cent of businesses already have a hybrid…

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In this tech insight, we take a brief look at the WEP and WAP security protocols, and what happened to them. What Is WAP? Developed by Ericsson, Motorola, Nokia, and Unwired Planet, and introduced back in 1999, Wireless Application Protocol (WAP) was a security standard for devices with a wireless Internet connection on a mobile…

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In this featured-article, we look at the traditional frustrations that occur when customers encounter (some) phone systems and how technology is helping to bring better experiences. Spending Time On Hold Being put on hold and spending time waiting has long been known to frustrate customers, cause stress, and lead to them hanging up. Even though…

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