IT & Security News

Printer Problems

A Big Stink About Ink

After trying to dismiss a lawsuit from HP customers angry at a firmware update (meaning that their HP printers wouldn’t work with third-party ink cartridges), we look at how HP is answering the arguments within the antitrust ink cartridge lawsuit and what the implications could be for customers. The Lawsuit Back in January, printing premier…

Rampant Referrals - Part 8

Rampant Referrals For MSPs – Part 7

Okay, so as a quick recap, last time we looked at how referrals can be sabotaged in terms of personality issues. Specifically, we looked at : – Underestimating the Importance of Soft Skills– Lack of Personal Connection– Lack of ProfessionalismAnd then we looked at the personality traits to foster, namely empathy, trustworthiness, enthusiasm, and likeability.…

Apple To Allow Retro Console Game Emulators

Apple To Allow Retro Console Game Emulators On App Store Globally 

As part of its compliance with EU’s Digital Markets Act (DMA) rules, Apple has announced a change in its App Store rules to allow emulators for retro console games globally. The change allows an option for downloading the titles, but Apple has warned the developers of such emulator apps that need to follow copyright rules. …

Unbundling Teams

Headaches For MSPs As Microsoft Unbundles Teams 

Microsoft’s announcement that it will sell its chat and video app Teams separately from its Office product globally is likely to cause considerable headaches for IT departments and managed service providers. Why Unbundle?  Teams is to be unbundled and sold separately globally (it’s been unbundled in the EU since last October) in response to an…

Google Paid Searches

Google May Charge For AI Internet Searches 

Google is reportedly considering charging for premium AI-powered Internet searches as the company fears that AI chatbots are undercutting its search engine.  Advertising-Funded  Google, up until now, has relied mainly on an advertising-funded business model (Google Ads) as a way to collect data and monetise its market-leading search. However, it seems that fears around users…

Digital Mindfulness

Could ‘Digital Mindfulness’ Reduce Your Tech Stress? 

In this insight, we look at what ‘digital mindfulness’ is, how it could help you and your business, and what challenges there are to introducing it.  The ‘Digital Stress’ Problem  Although the digital age has revolutionised work in terms of levels of productivity and connectivity, it has come at a cost. A significant challenge emerging…

Tesla Taxis

Tesla Robotaxi In August

Following a fall in Tesla EV sales and profits, Tesla boss Elon Musk has announced that he’ll be unveiling a ‘Robotaxi’ on August 8 this year.  May Swap Lower Cost EV For Robotaxi  Reports initially indicated that Mr Musk’s Tesla company would be abandoning its plans to build a lower-cost EV (the Model 2) in favour…

Rampant Referrals For MSPs – Part 6

Recap As a quick recap from last time, you’ll remember that the subject was all about motivation and how motivation (both internally for staff and externally for clients and suppliers) can be likened to a force to make things happen. I used the analogy of Newton’s 3 laws of motion to outline how people (instead…

Google Data Deleted

Google Deleting Millions Of Users’ Incognito Search Data

As part of a deal to resolve a class action lawsuit in the US dating back to 2020, Google has said it will delete the incognito mode search data of millions of users.  What Lawsuit?  In June 2020 in the US, three Californians named Chasom Brown, Christopher Castillo, and Monique Trujill (along with William Byatt…

Apple Phishing Scam

iPhone Users Targeted With Password Reset Scam

It’s been reported that some iPhone users have recently been targeted with an MFA bombing / multi-factor fatigue phishing attack.   The attack (which uses a bug in Apple’s password reset feature) bombards the user’s phone with password reset requests and ‘Allow’ or ‘Disallow’ options. If the user eventually clicks on ‘Allow’ in an attempt to…

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