IT & Security News
45% Of MSPs Keep Cash To Pay Off Hackers
A new survey reveals 45 per cent of managed service providers (MSPs) are setting aside cash to pay ransomware demands, as fears over AI-fuelled cybercrime continue to mount. MSPs Under Pressure as Ransomware Attacks Surge The finding comes from the CyberSmart MSP Survey 2025, which examined the security posture of 900 MSPs across the UK,…
UK Public Sector / AI Partnership
The UK Government has entered into a formal partnership with OpenAI aimed at accelerating the responsible use of artificial intelligence (AI) across public services, infrastructure, and national growth zones. What Is The Deal? Announced on 21 July 2025, the agreement takes the form of a Memorandum of Understanding (MoU) between the Department for Science, Innovation…
Google Search Now Lets AI Call Local Businesses On Your Behalf
Users in the United States can now ask Google Search to make real-world phone calls for them, gathering service and pricing information from local businesses without speaking to anyone themselves. AI Used in Local Enquiries Google has rolled out a new AI-powered calling feature within Search that allows users to collect information from businesses such…
UK Adult Sites Require Age Checks By 25 July
Major adult platforms including Pornhub and Reddit must introduce advanced age verification under the Online Safety Act to block under-18s from accessing explicit content. Why Is This Happening Now? The UK’s Online Safety Act, passed in 2023, was designed to better protect children online, and one of its most high-profile provisions is now coming into…
Meta’s Tents For Data Centres Amid AI Surge
Meta is reportedly using temporary tent structures to house its growing AI infrastructure, as demand for compute power outpaces the construction of traditional data centres. A Race for AI Compute Is Reshaping Infrastructure Plans As the AI arms race intensifies, tech giants are confronting a new logistical challenge, i.e. where to house the vast amounts…
What Is Google ‘Discover’ And How Can It Help?
In this Tech Insight, we look at what Google Discover is, how it works, and how UK businesses can use it to boost visibility, traffic and engagement without relying on search. A Quiet Revolution in Discovery Google Discover isn’t new, but its importance has grown sharply in recent years. Originally launched in 2012 under the…
OpenAI Turns ChatGPT Into a Fully-Featured AI Agent
ChatGPT can now act on your behalf, using its own virtual computer to complete complex tasks, browse the web, run code, and interact with online tools, all without step-by-step prompting. ChatGPT As An ‘AI Agent’ OpenAI has formally launched what it calls the ChatGPT agent, transforming its well-known conversational model into a proactive digital assistant…
Microsoft Exchange & Skype Servers Go Subscription-Only
Microsoft has officially launched subscription-only versions of its on-premises Exchange Server and Skype for Business Server, thereby ending the era of year-numbered releases and perpetual licences. A Long-Anticipated Transition Becomes Reality After months of preparation and close calls with support deadlines, Microsoft has made its Subscription Edition (SE) versions of Exchange Server and Skype for…
Voice Calling Comes To WhatsApp Business Accounts
WhatsApp will soon let large businesses make and receive voice calls directly through the platform, as Meta expands its commercial communications offering with AI-driven tools and centralised marketing features. Live Voice Calls Now Coming to the WhatsApp Business API Until now, only small businesses on WhatsApp could speak to customers using voice messages or voice…
AI Agents Failing (40% Cancellations Predicted)
New research has found that 70 per cent of AI agents struggle to complete standard office tasks successfully, while Gartner warns that over 40 per cent of current agentic AI projects will be scrapped by the end of 2027. What Are ‘AI Agents’ And Why Are They Struggling? AI agents are software systems that use…
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