EE and Plusnet Customers To Get Refund From BT 

BT Refund

After an Ofcom investigation that found BT didn’t give clear and simple information to customers who signed up to deal with its subsidiaries EE and Plusnet, BT has been told it must refund early exit fees and let existing affected customers walk away penalty-free.  What Happened?  Under new consumer protection rules, known as ‘General Conditions’…

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21-Fold Increase in AI-Assisted Jobs 

Human Content Writers

Human content writers have surged in demand recently, as part of a broader effect, where ‘prompt engineers’ have seen salaries of $300,000. LinkedIn’s figures show that job posts in English with references to “GPT” or “ChatGPT” have increased 21-fold since November 2022. Interestingly, after almost a year of generative AI and predictions that it could…

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Throttling And The “Big Switchoff”

Throttling And The “Big Switchoff”

With OpenReach now ‘throttling’ broadband speeds and limiting phone calls as measures designed to gently “nudge” customers to upgrade as the “Big Switchoff” approaches, we look at exactly what’s happening, why, and when.   What Is The Great Switchoff?  The “Big Switchoff” refers to the switch from the old copper phone network to a new ‘Digital Voice’ alternative. Back…

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Satellite Connection For Android Phones

Tech News : Satellite Connection For Android Phones

Iridium, a satellite phone company, and Qualcomm, a chip manufacturer, are partnering to bring satellite connectivity to premium Android smartphones later in the year.   Connect To Satellites  The Partnership will mean that in areas where there is no mobile coverage, users will be able to connect to passing satellites to send and receive messages using…

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Starlink Broadband Trial In Cumbria

Tech News : Starlink Broadband Trial In Cumbria

As part of Project Gigabit, the UK government has announced a trial of Starlink satellite broadband in the Lake District as part of wider plans to connect highly remote areas.  What Is Starlink?   Starlink, operated by billionaire Elon Musk’s SpaceX company uses a constellation of low orbit satellites around the earth (launched by SpaceX rockets)…

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Ofcom Now Investigate Competition In Cloud Services

UK communications regulator Ofcom has announced that it will soon be launching a market study under the Enterprise Act 2002 into competition in the UK’s cloud sector and its ‘hyperscalers’.  What Is The Enterprise Act 2002?  The Enterprise Act 2002, which came into force on 20 June 2003, reformed competition, and consumer law enforcement in…

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Wikipedia : Queen’s Status Updated In Just 2 Minutes

Wikipedia : Queen's Status Updated In Just 2 Minutes

The speed at which the deaths of famous people are updated on Wikipedia was highlighted by the Queen’s Wikipedia page being updated just minutes after the first news reports of her death were made public. Twitter Account Monitored Update The “depths of Wikipedia” Twitter account reported that “the FIRST editor to update her death was Sydwhunte,…

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Starlink At Sea : Boating Broadband Boost

Starlink At Sea : Boating Broadband Boost

Cruise company Royal Caribbean Group has announced that it will be using Elon Musk’s SpaceX and Starlink satellite Internet for broadband connections aboard its ships.  What Is Starlink?  Starlink, operated by billionaire Elon Musk’s SpaceX company uses a constellation of low orbit satellites around the earth (launched by SpaceX rockets) to provide broadband internet. Starlink…

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Pros and Cons of Weakening Encryption

Pros and Cons of Weakening Encryption

With the Online Safety Bill threatening to undermine end-to-end encryption, we look at the strengths and weaknesses of this security trade-off.  Encryption  Encryption comes from the science of cryptography. In today’s digital world, encryption refers to using electronic devices to generate unique encryption algorithms which essentially scramble messages and data, making them unintelligible to anyone…

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Where Do People Get Their News From?

Where Do People Get Their News From?

With young people now unlikely to read newspapers or watch the TV news, and following the latest Ofcom report, we look at which channels people get their news from.  Decline of Printed Newspapers  Newspaper readership has been declining for many years but the drop in readership during the pandemic years has been much more pronounced,…

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