Posts by Mike Knight
Microsoft Introduces Copilot Cowork For Agentic AI-Driven Work
Microsoft has introduced Copilot Cowork, a new artificial intelligence capability designed to move Copilot beyond answering questions and towards completing real tasks across Microsoft 365. Why Microsoft Wants AI To Do More Than Just Chat Since launching Copilot in late 2023, Microsoft has steadily expanded the role of AI inside its productivity tools, embedding AI…
Read MoreCheck Which Browser Extensions Can Access Your Business Data
Browser extensions can read and change the content of websites you visit, so regularly reviewing and removing unused extensions in Chrome or Microsoft Edge is a quick way to reduce the risk of unnecessary access to email, documents and other business information viewed in your browser. Why This Matters Browser extensions are small add-ons that…
Read MoreMedical Chatbot Hacked Into Giving Dangerous Advice
Security researchers have demonstrated that a healthcare AI chatbot used in a US medical pilot can be manipulated into producing dangerous advice and misleading clinical notes, raising new questions about how safely AI can operate inside real healthcare systems. What Happened? Doctronic is a US telehealth platform built around an AI medical assistant (a medical…
Read MoreWhy OpenAI Has Agreed To Deploy AI Inside Pentagon Systems
OpenAI has reached an agreement with the Pentagon to deploy its AI models inside classified US government systems, highlighting how rapidly artificial intelligence is becoming part of national security infrastructure. Department of Defense? Before getting any further into this new story, it should be noted that, in its public statements, OpenAI refers to the US…
Read MoreWhy Meta Will Allow Rival AI Chatbots On WhatsApp In Europe
Meta has agreed to allow rival AI chatbots to operate on WhatsApp in Europe for the next 12 months, but providers will have to pay a per-message fee to access the platform. Regulatory Pressure The decision follows regulatory pressure from the European Commission, which has been investigating whether Meta unlawfully restricted competition by blocking third-party…
Read MoreMicrosoft Tests Copilot Update That Opens Web Links Inside The App
Microsoft is testing a new Copilot feature in Windows that opens web links directly inside the Copilot app rather than launching the user’s browser, allowing the assistant to display web content alongside AI conversations. A New Way To Browse With Copilot The change is part of an update to the Copilot app for Windows that…
Read MoreWhy Meta Is Being Sued Over AI Smart Glasses
Meta is facing a class action lawsuit in the United States over allegations that its AI-powered smart glasses collected and reviewed sensitive footage in ways users did not reasonably expect, raising new questions about privacy, transparency and the human labour behind modern AI systems. Meta’s Ray-Ban Smart Glasses The product at the centre of the…
Read MoreCheck Which Apps Have Access To Your Google Or Microsoft Account
Many users grant third-party apps access to their Google or Microsoft account and then forget about them, so regularly reviewing and removing unused connections is a simple way to reduce unnecessary access to your business data. Why This Matters Applications often request permission to access email, files, calendars or contacts. Over time these connections accumulate…
Read MoreAI, Growth, and Jobs, Who Really Benefits?
People love a neat AI story. Either AI will take everyone’s job, or AI will make us all so productive we can retire early and become sourdough influencers. Reality is messier, and much more useful for leaders. A recent piece republished by ScienceAlert makes a strong point: the biggest risk is not mass unemployment, it…
Read More10 Ways to Reduce AI Hallucinations in Your Small Business
It is Monday morning, you are drafting an email to a client, pulling together a proposal, or trying to summarise last week’s meeting notes before the next call. Increasingly, small businesses turn to artificial intelligence as a trusted assistant in moments exactly like this. Tools like ChatGPT, Microsoft Copilot, Google Gemini and Claude are now…
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