Posts by Mike Knight
Your AI Twin Might Save Your Life
A new study published in The Lancet shows how an AI tool called Foresight (which fully analyses patient health records and makes digital twins of patients) could be used to predict the future of your health. What Is Foresight? The Foresight tool is described by the researchers as a “generative transformer in temporal modelling of patient…
Read MoreGlassdoor Site Shows Real Users’ Names
It’s been reported that Glassdoor (the website that allows current employees to anonymously review their employer) posted users’ real names to their profiles without their consent. What Is Glassdoor? By allowing users to register anonymously, Glassdoor is a website that allows current and former employees to anonymously review their companies and management. Founded in 2007…
Read MoreWhat Is ‘Customer Journey Mapping’ Software?
In this tech insight, we look at what customer journey mapping is, its benefits, the challenges of using it, and also we look at some of the popular customer journey mapping software solutions available. What Is Customer Journey Mapping? Customer journey mapping refers to a strategic process (that’s used by marketers) to visualise and understand…
Read MoreRampant Referrals For MSPs : Part 4
Rampant Referrals for MSPs : Self-Sabotage (Part B) Okay, so as a quick recap from last time, we started looking at ways that MSPs can reduce their referral-flow as a result of reduced client-service satisfaction, as a result of service-sabotage. This started off with a quick appreciation that we all have lots of biases and…
Read MoreRampant Referrals for MSPs – Part 3
Recap from last Time.Last time we saw that to complement the statistics we saw in session 1, the main benefits to MSP owners for optimising referrals were identified within the categories of : – Cost (or lack of it)– Feedback (both internally and externally)– Trust – we looked at all the stakeholders along the trust-train.–…
Read MoreMARC Diligence: Step 3 – Implementing and Optimising DMARC for Maximum Security
In this third and final part of our series of ‘DMARC Diligence’ insights, we explore the detailed process of DMARC deployment, its monitoring, optimisation, and preparing businesses for future email security challenges. Last Week … Last week in part 2 of this series of ‘DMARC Diligence’ articles, we looked at the crucial yet often neglected aspect…
Read MoreDon’t Ask Gemini About The Election
Google has outlined how it will restrict the kinds of election-related questions that its Gemini AI chatbot will return responses to. Why? With 2024 being an election year for at least 64 countries (including the US, UK, India, and South Africa) the risk of AI being misused to spread misinformation has grown dramatically. This problem…
Read MoreChrome’s Real-Time Safe Browsing Change
Google has announced the introduction of real-time, privacy-preserving URL protection to Google Safe Browsing for those using Chrome on desktop or iOS (and Android later this month). Why? Google says with attacks constantly evolving, and with the difference between successfully detecting a threat or not now perhaps being just a “matter of minutes,” this new…
Read MoreBogus Bitcoin Boffin
A High Court judge has ruled that Australian computer scientist Dr Craig Wright is not the inventor of the Bitcoin cryptocurrency, despite him claiming to be so since 2016. Real Bitcoin Inventor A Secret The challenge with trying to conclusively identify Bitcoin’s inventor is that, from the outset, Bitcoin’s creator has only been known by…
Read MoreApple Pays Norfolk Council £385 Million
Following a class action lawsuit led by Norfolk County Council over the effect of an alleged cover-up by Apple’s boss about iPhone demand in China, Apple has agreed to pay £385m to settle the lawsuit. The lawsuit related to comments by Apple’s CEO, Tim Cook, to investors back in 2018 where he told them there was…
Read More