New Windows Screenshot Feature Sparks Privacy Concerns

The new AI-powered Windows ‘Recall’ feature that takes 5-second screenshots to generate a searchable timeline of everything a user has interacted with has prompted security and privacy concerns.  What Is Recall?  The Recall feature for Windows (currently in preview status) is a new feature that’s exclusive to Microsoft’s forthcoming Copilot+ PCs. Recall takes snapshots of…

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‘Only’ Double IT Spending Growth (To $5 Trillion)

5 Trillion Global IT Spend

New research from Gartner has predicted that global IT spending this year will reach $5 trillion and IT spending growth will be more than double that of 2023.  A First – Spending More On IT Than Communications  In its IT spending forecast, Gartner predicts that the massive $5 trillion global spend means that spending on…

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MSP Copywriting – Part 5

MSP Copywriting - 18

As a quick recap, I mentioned AIDA last time as a well-trodden framework that people can use, although there are plenty of others. And I extended it to become URGENT AIDAC which we’ll cover off. Attention is the most important part of the formula (which we skimmed last time) and now we’ve hopefully got your…

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Study Shows 20% Of Time Wasted Within IT

Wasted Time in IT

A study by the University of Copenhagen and Roskilde University has revealed that computer problems are responsible for us wasting between 11 and 20 per cent of our time.  How The Study Worked  The study involved 234 participants, in varying jobs (and education) including students, accountants, consultants and IT workers who spent between six and…

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MSPs – Don’t Make Me Think!

Don't Make Me Think !

“Above the Fold” is a concept in web design that refers to the portion of a webpage that is visible without scrolling. It’s a term borrowed from the newspaper industry, where the most important stories are placed “above the fold” of the paper to catch the reader’s attention. I remember years ago, when I was…

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MSPs : Using The Ego Trap

Tech Insight : What Are SPF, DKIM, And DMARC Records?

Capitalising on Ego Traps: Some Potential Persuasion for Managed IT Services Some recent research by Dolinski, Grzyb & Kulesza explores a new social influence technique called the “egotistic trap”. I personally call it the “Emperors New Clothes Trap” and here you’ll see why. Here are the main points : First of all – the Concept:…

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Rising Data Management Costs Affecting Businesses

Rising Data Management Costs Affecting Businesses

A report from Seagate has highlighted how the rising costs of storing and managing data is hitting businesses hard.  One-Third Of Company Budgets  The report highlights how up to a third of company IT budgets are being eaten up by data management and storage costs at an average spend of £213,000 per year!   Sleeping Giant …

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Zoom Hopes New Features Make It “One Stop Shop”

Tech News : Zoom Hopes New Features Make It "One Stop Shop"

Zoom has announced that its new (beta) productivity tools, Zoom Mail and Calendar (clients and Services), combined with its existing features will mean that workers will have everything they need in one app.  Give Workers A ‘Toggle Tax’ Break  Zoom says that the new productivity tool, working together with existing features within Zoom, such as…

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Apple’s New ‘Business Essentials’

Apple has announced a new ‘Business Essentials’ service that enables small businesses to easily manage every employee’s iPhone, iPad, and Mac. Device Management Solution For Small Businesses Aimed at business with up to 500 employees, Apple says that ‘Business Essentials’ has been designed to make it easy to manage every aspect of the Apple devices…

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