Google Waits On Hold For You Until A Human Answers

Google Waits on Hold

Google’s new “Talk to a Live Representative” feature will call a business for you, wait on hold for you, and call you when a human representative is available.  Being Tested  Similar to Google Pixel’s existing “Hold for Me” feature, “Talk to a Live Representative” is currently in testing in the US by Google’s Search Labs…

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Google’s AI Saves Your Conversations For 3 Years

Google-AI-Remembers-Conversations

If you’ve ever been concerned about the privacy aspects of AI, you may be very surprised to learn that conversations you have with Google’s new Gemini AI apps are “retained for up to 3 years” by default.  Up To Three Years  With Google now launching its Gemini Advanced chatbot as part of its ‘Google One AI…

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Google Maps Gets AI Boost

Google Maps Gets AI Upgrade

Google has announced that it is trying out generative AI within Google Maps as a way for users to discover new places based on their questions.  How?  What Google means is that if users, for example, are visiting a town or city, they can simply tell Google Maps what they’re looking for and AI will…

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New Feature To Declutter Your Gmail Inbox

New Gmail Feature

Included in a recent major update to Google’s Gmail on Android (for now), a new feature can help users to declutter and remove annoying spam from their inbox.  Select All Option  The new feature (currently being rolled out) enables users to use a “Select all” tick box that appears above (top left) in the inbox (on the…

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Work Starts On £790m UK Google Data Centre

New UK Google Data Centre

Work has started on Google’s first UK data centre which will cost $1 billion (£790m), will add to Google’s 27 data centres worldwide, and will support its move into AI.  Crucial Compute Capacity  The data centre is being built on a 33-acre site at Waltham Cross, Hertfordshire. In addition to the construction and technical jobs…

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Google Waives Exit Fees for Cloud Data Transfers

Google has announced that Google Cloud customers who want to switch and migrate their network data to another cloud provider and/or on-premises will no longer be charged a transfer fee to do so.  How?  The process for the free transfer away from Google involves contacting the Google Cloud account team (if one has been assigned),…

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Google Launches Gemini AI Studio

Google Gemini Studio

Following on from Google’s recent launch announcement for Gemini (its new super-powered foundation model family), Google has now announced the launch of AI Studio to enable the development of apps and chatbots using Gemini.  Gemini (Pro)  Google recently announced the introduction of its largest and most capable AI model, Gemini. The three sizes of the…

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Google Files Fiasco

Google Files Fiasco

An issue with Google’s cloud that locked some Google Drive for desktop users out of some of their files from the last six months has led to some angry comments being left on Google’s community support site.  Reported Over A Week Ago  The issue was first reported by a user (known as ‘Yeonjoong) back on…

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Google Tests Tool Against IP-Based Tracking

Google Tests Tool Against IP-Based Tracking

Google is testing ‘IP Protection’, a feature for Chrome that sends third-party traffic for a set of domains through proxies to mask their IP addresses, thereby boosting privacy by fighting IP-based covert tracking.  IP Addresses  An IP address can be explained as being like a home address for your computer or device on a network.…

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Bots To Bots : Google Offers Protection From AI-Related Lawsuits

Google Lawsuit Protecttion

Google Cloud has announced in a blog post that if customers are challenged on copyright grounds through using its generative AI products (Duet AI), Google will offer limited indemnity and assume responsibility for the potential legal risks involved.  Why?  With the many different generative AI services (such as AI chatbots and image generators) being powered…

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