Referrals for MSPs – Part 12
Recap : As a quick recap, last time we looked at communicating with your stakeholder groups by firstly looking at those groups over whom you have the most control and this meant reviewing onboarding sessions with your clients, then reviewing onboarding sessions with your staff and other suppliers and then looking at developing your referral…
Read MoreReferrals for MSPs – Part 11
Recap : Last time we looked at :– Different Stakeholders – this was a worthwhile framework to use as a business-owner to ensure you are at least aware of (and can communicate with) your entire stakeholder list, for all practical purposes, in the future. Then we started looking at communicating those stake-holders, namely : –…
Read MoreCurrys, Accenture, Microsoft & New ‘GPT-4o’
International omnichannel retailer of technology products and services, Currys, has selected Accenture and Microsoft to deliver the core cloud technology infrastructure that will enable it to leverage the latest generative AI technologies. Accenture? Accenture is a US multinational professional services company (IT services, cloud, data, AI, and consulting) headquartered in Dublin, that helps leading businesses,…
Read MoreiPhone Users Get Google’s ‘Circle to Search’
iPhone users can now use a version of Google’s “Circle to Search” thanks to Google Lens and iOS Shortcuts. The “Circle to Search” gesture, launched in January (which Google Pixel phone users may already be familiar with) is where users can circle, highlight, scribble or tap any part of an image or text on the…
Read MoreWhat Are ‘Deadbots’?
Following warnings by ethicists at Cambridge University that AI chatbots made to simulate the personalities of deceased loved ones could be used to spam family and friends, we take a look at the subject of so-called “deadbots”. Griefbots, Deadbots, Postmortem Avatars The Cambridge study, entitled “Griefbots, Deadbots, Postmortem Avatars: on Responsible Applications of Generative AI in…
Read MoreWales Has Put A SOC In It
The UK’s first national security operations centre (SOC) known as CymruSOC, has launched in Wales to protect the country’s local authorities and fire and rescue services from cyber-attacks. SOC The Welsh government has announced that the new SOC service will be managed by Cardiff-based firm Socura, with the intention of ensuring key organisations can continue offering critical…
Read MoreOpenAI Boosts Training Via Stack Overflow Data
A partnership deal between OpenAI and Stack Overflow (the question-and-answer website for programmers and developers) will see the Stack overflow Q&A data used to train and improve AI model performance, potentially benefitting developers who use OpenAI’s products. Stack Overflow Stack Overflow is the world’s largest developer community, with more than 59 million questions and answers.…
Read MoreReferrals for MSPs – Part 10
As a quick recap, last time we looked at the product matrix : – What you do sell– What you could/should sell– Outlining where the Gaps are on the Matrix– Reviewing increasing Sales – Increasing Value x Volume– Increase prices of items within the basket– Increasing the average size of existing items within the basket…
Read MoreApostrophes Dropped From Street Signs
North Yorkshire council has said it’s having to drop apostrophes from its street signs to avoid problems with its computer database! Must Meet BS7666 The reason given for North Yorkshire council for dropping the apostrophes (e.g. in its street name signs), is that including apostrophes can affect geographical databases and that when street names and addresses…
Read MoreApple’s $110 Billion US Stock – Biggest Buyback Ever
Apple Inc’s Board has just approved a $110 Billion Stock buyback which will be the biggest buyback in US history. Apple is already responsible for the top six of the 10 largest share-repurchase announcements ever made in the US, and this announcement beats its own previous record for the largest buyback value from 2018 when…
Read More