Posts by Mike Knight
Your Guide to Choosing the Right AI Model in 2025
In this week’s tech insight, here’s a handy guide to the major (and now plentiful) generative AI models available, including what they do best, and how to access them. Which One Is Right For You? The AI boom is showing no signs of slowing. Whether it’s for writing, coding, design, research, or customer support, generative…
Read MoreChatGPT Gets Image Upgrade and Fewer Restrictions
ChatGPT’s image generation tools have just received a major upgrade, and while everyone is busy turning politicians into dreamy ‘Studio Ghibli’ characters, OpenAI’s (quiet) policy changes may prove to be the bigger story. A New Visual Brain for ChatGPT At the centre of this update is GPT-4o, OpenAI’s new omnimodal model. Unlike previous tools like…
Read MoreHP’s Toner-Blocking Settlement
HP has (quietly) settled a class action lawsuit over claims it deliberately blocked customers from using third-party toner cartridges in its printers, without paying a penny in damages. Locking Out Third-Party Toner The lawsuit centred on HP’s controversial Dynamic Security feature, i.e. software designed to detect and reject toner cartridges not produced by HP itself.…
Read MoreCable-Cutting : Cat And Mouse
New fibre optic sensing technology is being deployed under the Baltic Sea to detect and deter sabotage attempts on Europe’s critical subsea data cables. Subsea Cables Carry the World’s Internet Many people may not know that nearly all global internet traffic depends on cables running across the seabed. Although these are slender fibre optic lines,…
Read MoreCouncil Says AI Could Save Them £60m
In a new internal report, Cheshire East Council says it could save as much as £60 million over the next five years by leveraging artificial intelligence (AI). Smart Technology Shift The report highlights how AI could transform everything from customer service to social care, while tackling the authority’s ongoing financial struggles. The plan is part…
Read MoreGoogle’s $32 Billion Bet on Wiz
Google Cloud has just signed one of the biggest cybersecurity deals in history with a bold $32 billion all-cash agreement to acquire Wiz, a fast-growing cloud security firm. Awaiting Approval The deal, still subject to regulatory approval, signals Google’s most aggressive move yet to close the gap with rivals Amazon Web Services (AWS) and Microsoft…
Read MoreChatGPT’s False Murder Claim
In this week’s featured article, we look at how a false murder claim by ChatGPT has fuelled fresh concerns over AI accuracy and hallucinations. A Father Falsely Accused by AI In quite a shocking story, a Norwegian man has filed a formal complaint after ChatGPT falsely claimed he murdered two of his sons! The case,…
Read MoreMarch 2025 : Microsoft Updates For MSPs
This update was brought to us courtesy of Sarah Fletcher (See below) partner.microsoft.com/en-GB/blog/article/smb-paths-to-solutions-partner-designation Important news for anyone using Microsoft’s AVD, W365, or Dev Box Starting 27th May 2025, the remote desktop application for Windows via the Microsoft stores will NO longer be supported or available for download Users must transition to Windows app to ensure…
Read MoreAlexa Voice Recordings Being Sent To Amazon
From March 28, a change to a long-standing Amazon Echo privacy feature will mean that every Alexa request will be transmitted to Amazon’s cloud by default, rather than being processed locally on the device. What’s Changing? For years, Amazon Echo users had the option to keep some of their voice interactions with Alexa private. For…
Read MoreHP’s Deliberate 15-Minute Call-Wait Outcry
HP has come under scrutiny for implementing a policy that enforced a minimum 15-minute wait time for customers seeking telephone support for consumer PCs and printers. Frustration The move, which was (quietly) introduced earlier this year, was designed to push customers towards self-service digital support options, but it has triggered frustration among users and raised…
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