Mike Knight
10 Ways to Reduce AI Hallucinations in Your Small Business
It is Monday morning, you are drafting an email to a client, pulling together a proposal, or…
Burger King Deploys AI Headsets to Monitor Staff ‘Friendliness’
Burger King is piloting OpenAI-powered headsets in 500 US restaurants that analyse drive-thru conversations, coach staff in…
Consumers Still Don’t Trust AI to Handle Customer Service
New research from Pegasystems and YouGov shows that most consumers in the UK and US remain wary…
Instagram To Alert Parents Over Repeated Self-Harm Searches
Instagram says it will begin notifying parents if their teen repeatedly searches for suicide or self-harm-related terms…
Samsung Adds Built-In Privacy Display to Galaxy S26 Ultra
Samsung has unveiled a new display technology on its Galaxy S26 Ultra that allows users to activate…
ServiceNow AI Resolves 90 Per Cent of IT Tickets
ServiceNow claims its new Autonomous Workforce AI is now resolving more than 90 per cent of targeted…
Set Up A Passkey On Your Microsoft Or Google Account
Passkeys let you sign in without a password, dramatically reducing the risk of phishing and credential theft,…
Microsoft Copilot Bug Exposes Confidential Emails To AI Tool
A coding error inside Microsoft 365 Copilot briefly allowed the AI tool to read and summarise emails…
The Truth About Cyber Insurance
Cyber insurance has grown into a multi-billion-dollar global market, yet when a serious breach occurs, the real…
Hard Drive Makers Sell Out 2026 Output To AI Data Centres
The world’s biggest hard drive manufacturers have already allocated all the units they will produce this year…