ChatGPT’s False Murder Claim

In this week’s featured article, we look at how a false murder claim by ChatGPT has fuelled fresh concerns over AI accuracy and hallucinations. A Father Falsely Accused by AI In quite a shocking story, a Norwegian man has filed a formal complaint after ChatGPT falsely claimed he murdered two of his sons! The case,…

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March 2025 : Microsoft Updates For MSPs

This update was brought to us courtesy of Sarah Fletcher (See below) partner.microsoft.com/en-GB/blog/article/smb-paths-to-solutions-partner-designation Important news for anyone using Microsoft’s AVD, W365, or Dev Box Starting 27th May 2025, the remote desktop application for Windows via the Microsoft stores will NO longer be supported or available for download Users must transition to Windows app to ensure…

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Alexa Voice Recordings Being Sent To Amazon

From March 28, a change to a long-standing Amazon Echo privacy feature will mean that every Alexa request will be transmitted to Amazon’s cloud by default, rather than being processed locally on the device. What’s Changing? For years, Amazon Echo users had the option to keep some of their voice interactions with Alexa private. For…

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HP’s Deliberate 15-Minute Call-Wait Outcry

HP has come under scrutiny for implementing a policy that enforced a minimum 15-minute wait time for customers seeking telephone support for consumer PCs and printers. Frustration The move, which was (quietly) introduced earlier this year, was designed to push customers towards self-service digital support options, but it has triggered frustration among users and raised…

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Securing IPv4 Addresses For Loans

IPv4.Global, the world’s largest marketplace for IPv4 addresses, has launched a loan programme that allows businesses to use their IPv4 addresses as collateral. A New Way To Get Funding This new initiative gives companies access to funding while still retaining full use of their IP assets, responding to the strong ongoing demand for IPv4 despite…

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Is Manus Redefining Browser Use and SEO?

In this Tech Insight, we look at how Manus, China’s latest AI agent, is redefining autonomous AI applications, its connection to Browser Use, and whether this signals a new shift in search engine optimisation (SEO) and business strategy. Agentic Applications It seems that AI is no longer just about answering questions or generating text, but…

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Public Hearing Demanded For Apple’s UK Encryption

Privacy advocates are calling for Apple’s legal challenge against a secret UK government order to be heard in public, arguing that millions of users’ privacy rights are at stake. Could Set Precedent The case, currently set to be conducted behind closed doors, could set a major precedent for the future of encryption and government surveillance.…

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(Unbelievable) AI Advances For Businesses

In this Tech Insight, we look at the latest AI developments, including AI agents creating their own language, Opera’s new AI-powered browsing assistant, and a growing debate over the risks of an international race to artificial general intelligence. AI Agents Are Speaking Their Own Language A new experiment called ‘GibberLink’ has just demonstrated an intriguing…

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Brother Accused Of Blocking Third-Party Ink

Brother (once considered one of the more consumer-friendly printer manufacturers) is now under fire over claims that its latest firmware updates deliberately degrade print quality when third-party toner cartridges are used. Firmware Updates Allegedly Restrict Third-Party Ink Right-to-repair activist and electronics technician Louis Rossmann has accused Brother of deploying firmware updates that hinder the use…

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Mozilla Backtracks on Terms of Use After Backlash

Non-profit web tech organisation Mozilla has rewritten Firefox’s Terms of Use after widespread criticism from users who feared the company was overreaching with its data policies. Vague Wording? It seems that the backlash stemmed from vague and broad wording in the updated terms, which many believed gave Mozilla rights over any data entered into the…

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