Posts by Mike Knight
Could ‘Digital Mindfulness’ Reduce Your Tech Stress?
In this insight, we look at what ‘digital mindfulness’ is, how it could help you and your business, and what challenges there are to introducing it. The ‘Digital Stress’ Problem Although the digital age has revolutionised work in terms of levels of productivity and connectivity, it has come at a cost. A significant challenge emerging…
Read MoreTesla Robotaxi In August
Following a fall in Tesla EV sales and profits, Tesla boss Elon Musk has announced that he’ll be unveiling a ‘Robotaxi’ on August 8 this year. May Swap Lower Cost EV For Robotaxi Reports initially indicated that Mr Musk’s Tesla company would be abandoning its plans to build a lower-cost EV (the Model 2) in favour…
Read MoreRampant Referrals For MSPs – Part 6
Recap As a quick recap from last time, you’ll remember that the subject was all about motivation and how motivation (both internally for staff and externally for clients and suppliers) can be likened to a force to make things happen. I used the analogy of Newton’s 3 laws of motion to outline how people (instead…
Read MoreGoogle Deleting Millions Of Users’ Incognito Search Data
As part of a deal to resolve a class action lawsuit in the US dating back to 2020, Google has said it will delete the incognito mode search data of millions of users. What Lawsuit? In June 2020 in the US, three Californians named Chasom Brown, Christopher Castillo, and Monique Trujill (along with William Byatt…
Read MoreiPhone Users Targeted With Password Reset Scam
It’s been reported that some iPhone users have recently been targeted with an MFA bombing / multi-factor fatigue phishing attack. The attack (which uses a bug in Apple’s password reset feature) bombards the user’s phone with password reset requests and ‘Allow’ or ‘Disallow’ options. If the user eventually clicks on ‘Allow’ in an attempt to…
Read MoreA Dozen Handy Google Maps Tricks
With Google Maps now one of the most popular mapping services globally, used by millions of people every day, plus having new features regularly being added, here we look at a dozen top Google Maps (Android) tricks to help you on your way. Driving Since Google Maps can be extremely useful in the car, the…
Read MoreAmazon Fined Over“Dark Patterns”
Amazon’s (Luxembourg-based) Polish e-commerce site, Amazon.pl (Amazon EU SARL) has been fined by Poland’s competition and consumer protection watchdog following customer complaints that their orders were being mysteriously cancelled. Massive Fine Following an investigation about the complaints, the President of Poland’s UOKiK consumer protection watchdog found Amazon EU SARL guilty of infringement of collective consumer…
Read MoreWait For It …The OpenAI Voice Cloning Tool
OpenAI has announced the preview of its (two years in the making) ‘Voice Engine’ voice cloning tool, although there’s no firm release date yet. What Can It Do? OpenAI says Voice Engine uses “text input and a single 15-second audio sample to generate natural-sounding speech that closely resembles the original speaker.” OpenAI says this “small model” with a…
Read MoreRampant Referrals For MSPs – Part 5
Motivation-Sabotage If you’ll recall, last time we finished looking at some reasons why some MSPs limit their referral flow in terms of sabotaging their service. To recap, we looked at : – Overconfidence in Unique Selling Propositions (USPs)– Overvaluing Product Over Service– Assuming One-Size-Fits-All– Believing Low Price Equals High Value– Overreliance on Technology– Misjudging the…
Read More‘AI Washing’ – Crackdown
The US investment regulator, the Securities and Exchange Commission (SEC), has dished out penalties totalling $400,000 to two investment companies who made misleading claims about how they used AI, a practice dubbed ‘AI Washing’. What Is AI Washing? The term ‘AI washing’ (as used by the investment regulator in this case) refers to the practice of…
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