Mike Knight
What Is ‘Customer Journey Mapping’ Software?
In this tech insight, we look at what customer journey mapping is, its benefits, the challenges of…
Rampant Referrals For MSPs : Part 4
Rampant Referrals for MSPs : Self-Sabotage (Part B) Okay, so as a quick recap from last time,…
Rampant Referrals for MSPs – Part 3
Recap from last Time.Last time we saw that to complement the statistics we saw in session 1,…
MARC Diligence: Step 3 – Implementing and Optimising DMARC for Maximum Security
In this third and final part of our series of ‘DMARC Diligence’ insights, we explore the detailed process…
Don’t Ask Gemini About The Election
Google has outlined how it will restrict the kinds of election-related questions that its Gemini AI chatbot…
Chrome’s Real-Time Safe Browsing Change
Google has announced the introduction of real-time, privacy-preserving URL protection to Google Safe Browsing for those using…
Bogus Bitcoin Boffin
A High Court judge has ruled that Australian computer scientist Dr Craig Wright is not the inventor…
Apple Pays Norfolk Council £385 Million
Following a class action lawsuit led by Norfolk County Council over the effect of an alleged cover-up…
Rampant Referrals for MSPs – Part 2
Okay, so as a quick recap from last time, we looked at some statistics which showed why…
TikTok Termination?
A recent US congressional vote means that TikTok and its parent company’s alleged ties with the Chinese…