IT & Security News
“Your Call Is Important To Us”
In this featured-article, we look at the traditional frustrations that occur when customers encounter (some) phone systems and how technology is helping to bring better experiences. Spending Time On Hold Being put on hold and spending time waiting has long been known to frustrate customers, cause stress, and lead to them hanging up. Even though…
Microsoft Unveils ‘Loop’ Collaborative App
Microsoft has unveiled the new ‘Loop’ collaborative app which it describes as “a flexible canvas with portable components” designed for assisting with new hybrid working patterns. Background Microsoft says that the new app is part of a “reimagining” of Office, and a response to the new opportunities created by new (hybrid) working patterns that can make Office more of…
Crypto ATM Scammers
An FBI announcement has warned that scammers are now directing victims to use physical cryptocurrency ATMs and digital QR codes to complete payment transactions. What Are Cryptocurrency ATMs? A cryptocurrency ATM is a physical kiosk/terminal/device that connects to a cryptocurrency network (e.g. bitcoin) and allows customers to purchase crypto tokens with deposited cash. Cryptocurrency ATMs…
Smart Doorbells And UK Law
In this insight, we look at ‘smart’ doorbells and how the outcome of a recent legal case has highlighted the legal responsibilities that owner/operators of smart doorbells have under UK law. Smart Doorbells Smart doorbells, such as Eufy, Ring, Nest Hello, Arlo, Vuebell, IseeBell, and more are Internet-connected replacements for traditional doorbells. Smart doorbells use…
Facebook Re-Branded As ‘Meta’
After one of the most publicised re-brands in history, as Facebook changes its name to ‘Meta,’ we look at the reaction in the media and the marketplace, and the issues for the company going forward. ‘Meta’ … ? Facebook CEO Mark Zuckerberg announced at Connect 2021 last week that the company had brought together its…
One Million UK households May Be ‘Brushing’ Scam Victims
A report from Consumer watchdog Which? reveals that as many as 1.1 million people in the UK may have been caught up in a parcel delivery ‘brushing’ scam. What Is Brushing? Brushing is where people are sent packages of goods to their address that they didn’t order, apparently purchased on Amazon, by a person not…
Massive Rise In HTTPS Attacks
The latest “ThreatLabz: The State of Encrypted Attacks,” 2021 report has shown a 300 per cent increase in online attackers using HTTPS to cloak their activities and blend in with other traffic. HTTPS HTTPS, the encrypted version of the Hypertext Transfer Protocol (HTTP), enables secure communication over a computer network, using Transport Layer Security (formerly,…
What Is A Digital Twin?
In this insight, we look at what a digital twin is, what the benefits of using one are, and which industries commonly use digital twins. What Is It? A digital twin is an accurate virtual model of a physical object that uses data gathered from sensors on the physical object to run simulations, study performance…
Scam Calls : A Significant Update
This week, we heard the good news that the big phone networks have agreed to automatically block foreign scam calls, and we heard the bad news that an Ofcom survey has revealed that 45 million people in the UK were targeted by scam text messages or phone calls this summer! The Challenge The challenge has…
Insiders Testing Android Apps On Windows 11
Microsoft has announced that the first preview of Android apps on Windows 11 is now available, albeit currently for Windows Insiders in the Beta Channel in the U.S. Others to follow. 50 Apps To Try Microsoft says that it has partnered with Amazon and popular app developers to curate 50 apps for those on the…
[grid_plus name="Tech News"]