IT & Security News
Apple Introduces “Self-Service Repair”, Starting With iPhone 12 and iPhone 13
‘Right to repair’ campaigners finally had something to celebrate last week as Apple announced its “self-service repair” programme, aimed at “customers who are comfortable with completing their own repairs.” Initial Phase Apple says that the initial phase of the programme, beginning in the US early next year, will be for iPhone 12 and iPhone 13 models,…
Apple’s New ‘Business Essentials’
Apple has announced a new ‘Business Essentials’ service that enables small businesses to easily manage every employee’s iPhone, iPad, and Mac. Device Management Solution For Small Businesses Aimed at business with up to 500 employees, Apple says that ‘Business Essentials’ has been designed to make it easy to manage every aspect of the Apple devices…
Tech Insight : Do People Lie More Online?
In this article, we look at whether there is evidence to suggest that people lie more online, and what the message is for businesses. Lying Just 3 years after the World Wide Web was introduced to the public domain, a report was published by University of Virginia psychologist Bella M. DePaulo (DePaulo, Kashy, Kirkendol, Wyer, and Epstein) which revealed that most people,…
Facebook (Meta) To Integrate Workplace With Microsoft Teams
Facebook/Meta has announced that it is integrating Workplace with Microsoft’s collaboration app Teams to enable users to share information more easily between the two platforms. What Is Workplace? First announced in 2016, originally Facebook’s internal messaging board, and formerly known as ‘Facebook At Work’, Workplace is the work-focused version of Facebook’s social app. The app…
Hybrid Working Results In Move Off-Premise For Tech Infrastructure
Research by Zen Internet has revealed that hybrid working is causing businesses to question whether they now need enough on-premise tech infrastructure to support a full capacity office. Most Business Have Hybrid Working Plan The research conducted by Vanson Bourne on behalf of Zen Internet showed that 93 per cent of businesses already have a hybrid…
One-Third Of UK Employees Being Remotely Monitored By The Boss
A Prospect trade union poll has revealed that 32 per cent of UK workers are being remotely monitored and tracked by employers. Big Rise The poll also shows a rise in the number of employees under remote surveillance that’s up from a quarter (24 per cent) from just 6 months ago in April. This includes…
Tech Insight : WAP … WEP … What ???
In this tech insight, we take a brief look at the WEP and WAP security protocols, and what happened to them. What Is WAP? Developed by Ericsson, Motorola, Nokia, and Unwired Planet, and introduced back in 1999, Wireless Application Protocol (WAP) was a security standard for devices with a wireless Internet connection on a mobile…
“Your Call Is Important To Us”
In this featured-article, we look at the traditional frustrations that occur when customers encounter (some) phone systems and how technology is helping to bring better experiences. Spending Time On Hold Being put on hold and spending time waiting has long been known to frustrate customers, cause stress, and lead to them hanging up. Even though…
Microsoft Unveils ‘Loop’ Collaborative App
Microsoft has unveiled the new ‘Loop’ collaborative app which it describes as “a flexible canvas with portable components” designed for assisting with new hybrid working patterns. Background Microsoft says that the new app is part of a “reimagining” of Office, and a response to the new opportunities created by new (hybrid) working patterns that can make Office more of…
Crypto ATM Scammers
An FBI announcement has warned that scammers are now directing victims to use physical cryptocurrency ATMs and digital QR codes to complete payment transactions. What Are Cryptocurrency ATMs? A cryptocurrency ATM is a physical kiosk/terminal/device that connects to a cryptocurrency network (e.g. bitcoin) and allows customers to purchase crypto tokens with deposited cash. Cryptocurrency ATMs…
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