IT & Security News
A Dozen Handy Google Maps Tricks
With Google Maps now one of the most popular mapping services globally, used by millions of people every day, plus having new features regularly being added, here we look at a dozen top Google Maps (Android) tricks to help you on your way. Driving Since Google Maps can be extremely useful in the car, the…
Amazon Fined Over“Dark Patterns”
Amazon’s (Luxembourg-based) Polish e-commerce site, Amazon.pl (Amazon EU SARL) has been fined by Poland’s competition and consumer protection watchdog following customer complaints that their orders were being mysteriously cancelled. Massive Fine Following an investigation about the complaints, the President of Poland’s UOKiK consumer protection watchdog found Amazon EU SARL guilty of infringement of collective consumer…
Wait For It …The OpenAI Voice Cloning Tool
OpenAI has announced the preview of its (two years in the making) ‘Voice Engine’ voice cloning tool, although there’s no firm release date yet. What Can It Do? OpenAI says Voice Engine uses “text input and a single 15-second audio sample to generate natural-sounding speech that closely resembles the original speaker.” OpenAI says this “small model” with a…
Rampant Referrals For MSPs – Part 5
Motivation-Sabotage If you’ll recall, last time we finished looking at some reasons why some MSPs limit their referral flow in terms of sabotaging their service. To recap, we looked at : – Overconfidence in Unique Selling Propositions (USPs)– Overvaluing Product Over Service– Assuming One-Size-Fits-All– Believing Low Price Equals High Value– Overreliance on Technology– Misjudging the…
‘AI Washing’ – Crackdown
The US investment regulator, the Securities and Exchange Commission (SEC), has dished out penalties totalling $400,000 to two investment companies who made misleading claims about how they used AI, a practice dubbed ‘AI Washing’. What Is AI Washing? The term ‘AI washing’ (as used by the investment regulator in this case) refers to the practice of…
Serious Apple Chip Vulnerability Discovered
US researchers have reported discovering a hardware chip vulnerability inside Apple M1, M2, and M3 silicon chips. The unpatchable ‘GoFetch’ is a microarchitecture vulnerability and side-channel attack that reportedly affects all kinds of encryption algorithms, even the 2,048-bit keys that are hardened to protect against attacks from quantum computers. This serious vulnerability renders the security effects of constant-time programming (a…
Your AI Twin Might Save Your Life
A new study published in The Lancet shows how an AI tool called Foresight (which fully analyses patient health records and makes digital twins of patients) could be used to predict the future of your health. What Is Foresight? The Foresight tool is described by the researchers as a “generative transformer in temporal modelling of patient…
Glassdoor Site Shows Real Users’ Names
It’s been reported that Glassdoor (the website that allows current employees to anonymously review their employer) posted users’ real names to their profiles without their consent. What Is Glassdoor? By allowing users to register anonymously, Glassdoor is a website that allows current and former employees to anonymously review their companies and management. Founded in 2007…
What Is ‘Customer Journey Mapping’ Software?
In this tech insight, we look at what customer journey mapping is, its benefits, the challenges of using it, and also we look at some of the popular customer journey mapping software solutions available. What Is Customer Journey Mapping? Customer journey mapping refers to a strategic process (that’s used by marketers) to visualise and understand…
Rampant Referrals For MSPs : Part 4
Rampant Referrals for MSPs : Self-Sabotage (Part B) Okay, so as a quick recap from last time, we started looking at ways that MSPs can reduce their referral-flow as a result of reduced client-service satisfaction, as a result of service-sabotage. This started off with a quick appreciation that we all have lots of biases and…
[grid_plus name="Tech News"]