IT & Security News

iPhone Update

What’s In The New iOS 17 iPhone Update?

With the recent release of the latest update of Apple’s iPhone software, iOS 17, we look at many of the useful new features and their benefits.  What’s Happened?  Apple recently released a new updated version of its iOS (iOS 17), which contains many new features, security updates and fixes for Apple’s iPhone, iPad, and smartwatch.…

Pac-Man AI

October 1980 : Halloween, Early AI & Ghosts …

AI isn’t something that’s just emerged in the last couple of years. Blinky, Pinky, Inky and Clyde had distinct personalities and if these names sound familiar it’s because they were the four ghosts that chased Pac-Man around his maze, each with different styles of trying to catch him, a kind of ‘AI’. Originally developed by…

MSP Copywriting – Part 6

As a quick recap, we’ve already taken a brief look at the attention and interest parts of the AIDA model. This section (and the next couple of sections) will contain some more ideas you can use to develop extra interest and, crucially, desire to your sales copy. Please take note that we’re trying to establish…

No Email Backup for Microsoft 365

No Email Backup For Microsoft 365?

In this insight, we look at what many users think to be a surprising fact in that Microsoft 365 doesn’t provide a traditional email backup solution, and we look at what businesses can do about this.  Did You Know?….  Contrary to popular belief, Microsoft 365 (previously known as Office 365) is not designed as a traditional…

Safety-Considerations-Around-ChatGPT-Image-Uploads

Safety Considerations Around ChatGPT Image Uploads

With one of ChatGPT’s latest features being the ability to upload images to help get answers to queries, here we look at why there have been security concerns about releasing the feature.  Update To ChatGPT  The new ‘Image input’ which will soon be generally available to Plus users on all platforms, has just been announced…

iPhone 15 Overheating Problems

iPhone 15 Overheating Problems

Following complaints from customers about an overheating issue with the Apple iPhone 15 Pro and iPhone 15 Pro Max, Apple is reported to have issued a statement explaining the causes, with a promise that it’ll be fixed with an update.  Overheating  Since the iPhone 15 went on sale in September, some customers have been taking…

1 Second Lost in 300 Billion Years

1 Second Lost in 300 Billion Years

Researchers at European XFEL X-ray laser have reported creating an atomic clock with such a precise pulse generator that it has an accuracy of only 1 second lost in in 300 billion years!  How Atomic Clocks Work  Up until now, atomic clocks have been the world’s most accurate timekeepers by using electrons in the atomic…

MSP Copywriting - 18

MSP Copywriting – Part 5

As a quick recap, I mentioned AIDA last time as a well-trodden framework that people can use, although there are plenty of others. And I extended it to become URGENT AIDAC which we’ll cover off. Attention is the most important part of the formula (which we skimmed last time) and now we’ve hopefully got your…

Stooky Bill

Stooky Bill

In days gone by, a Scottish person with a broken appendage might well have said their arm or leg was held in a ‘stooky’ (or ‘stookie’) which meant a plaster-cast. It’s thought the word comes from ‘stucco’ (plaster) although the term also has a derogatory meaning for a ‘stupid person’, so perhaps it’s no surprise…

How-To-Make-a-QR-Code

How To Make a QR Code

In this tech insight, we look at QR codes, the many different methods to generate them, the benefits of doing so, and the future for QR codes as the successor to barcodes.  What Is A QR code?  A QR (Quick Response) code, first designed in 1994 by Japanese company ‘Denso Wave’, is a type of…

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